Meta Community Forum Results Analysis
In October 2024, Meta, in collaboration with the Stanford Deliberative Democracy Lab, implemented the third Meta Community Forum. This Community Forum expanded on the October 2023 deliberations regarding Generative AI. For this Community Forum, the participants deliberated on ‘how should AI agents provide proactive, personalized experiences for users?’ and ‘how should AI agents and users interact?’ Since the last Community Forum, the development of Generative AI has moved beyond AI chatbots and users have begun to explore the use of AI agents — a type of AI that can respond to written or verbal prompts by performing actions for you, or on your behalf. And beyond text-generating AI, users have begun to explore multimodal AI, where tools are able to generate content images, videos, and audio as well. The growing landscape of Generative AI raises more questions about users’ preferences when it comes to interacting with AI agents. This Community Forum focused deliberations on how interactive and proactive AI agents should be when engaging with users. Participants considered a variety of tradeoffs regarding consent, transparency, and human-like behaviors of AI agents. These deliberations shed light on what users are thinking now amidst the changing technology landscape in Generative AI.
For this deliberation, nearly 900 participants from five countries: India, Nigeria, Saudi Arabia, South Africa, and Turkey, participated in this deliberative event. The samples of each of these countries were recruited independently, so this Community Forum should be seen as five independent deliberations. In addition, 1,033 persons participated in the control group, where the participants did not deliberate in any discussions; the control group only completed the two surveys, pre and post. The main purpose of the control group is to demonstrate that any changes that occur after deliberation are a result of the deliberative event.
April 2025