Effect of a Social Franchising and Telemedicine Programme on Health Care Providers’ Knowledge of, and Quality of Care for, Childhood Diarrhoea and Pneumonia in Bihar, India
Objective To evaluate the impact on the quality of the care provided for childhood diarrhoea and pneumonia in Bihar, India of a large-scale, social franchising and telemedicine programme– the World Health Partners’ Sky Program.
Methods We investigated changes associated with the Sky Program in the knowledge and performance of health-care providers by assessing a representative sample of 810 providers in areas where the Program was and was not implemented. Providers were assessed using hypothetical patient vignettes and the standardized patient method both before and after Program implementation in 2011 and 2014, respectively. Differences in providers’ performance between implementation and nonimplementation areas were assessed using multivariate difference-in-difference linear regression models.
Findings The Sky Program did not significantly improve health-care providers’ knowledge or performance with regard to childhood diarrhoea or pneumonia in Bihar. The large gap between knowledge of appropriate care and the care actually delivered persisted.
Conclusion Social franchising has received attention globally as a model for delivering high-quality care in rural areas in the developing world but supporting data are scarce. Our findings emphasize the need for sound empirical evidence before social franchising programmes are scaled up.
Personality Traits and Performance Contracts: Evidence from a Field Experiment among Maternity Care Providers in India
We study how agents respond to performance incentives according to key personality traits (conscientiousness and neuroticism) through a field experiment offering financial incentives for improving maternal and neonatal health outcomes to rural Indian doctors. More conscientious providers performed better – but improved less – under performance incentives. The effect of the performance incentives was also smaller for providers with higher levels of neuroticism. Our results contribute to a growing body of empirical research on heterogeneous responses to incentives and have implications for worker selection.
Different Strokes for Different Folks: Experimental Evidence on the Effectiveness of Input and Output Incentive Contracts for Maternal Health Care in India
Shorenstein APARC colloquia put India into focus
India is a focus of colloquia at the Shorenstein Asia-Pacific Research Center during the next few months. A seminar series entitled “A New India? The Impact of 25 Years of Reform” will explore the country’s economic growth and efforts to revitalize its foreign relations.
The colloquia, co-sponsored by Stanford’s Center for South Asia, will include lectures from scholars, policymakers and other thought leaders on India’s democratic system and society, and provide a forum to discuss how the country can overcome obstacles to long-term prosperity.
Kathleen Stephens, the William J. Perry Fellow at Shorenstein APARC and former U.S. ambassador to the Republic of Korea, has organized and will moderate the colloquia. She served as the chargé d'affaires at the U.S. Embassy in New Delhi in 2014.
Stephens said, “Now is the right time and Stanford is the right place for a renewed focus on India, its daunting challenges and its extraordinary potential. This series will consider the strategic bet U.S. policymakers have made on India's rise, and India's own aspirations to play a bigger global role, particularly in Asia.
“In this series and beyond, we want to knit together the expertise and resources at Stanford and in Silicon Valley with policy leaders from India and elsewhere to expand our understanding of India in all its contemporary complexity and importance.”
From 1999 to 2013, Shorenstein APARC had a prolific initiative that supported scholarly work related to South Asia. The center envisions the colloquia will be some of many activities about the region going forward.
A listing of the seminars and related multimedia can be accessed here; more information will be added as it becomes available.
Invisible water, visible impact: groundwater use and Indian agriculture under climate change
India is one of the world's largest food producers, making the sustainability of its agricultural system of global significance. Groundwater irrigation underpins India's agriculture, currently boosting crop production by enough to feed 170 million people. Groundwater overexploitation has led to drastic declines in groundwater levels, threatening to push this vital resource out of reach for millions of small-scale farmers who are the backbone of India's food security. Historically, losing access to groundwater has decreased agricultural production and increased poverty. We take a multidisciplinary approach to assess climate change challenges facing India's agricultural system, and to assess the effectiveness of large-scale water infrastructure projects designed to meet these challenges. We find that even in areas that experience climate change induced precipitation increases, expansion of irrigated agriculture will require increasing amounts of unsustainable groundwater. The large proposed national river linking project has limited capacity to alleviate groundwater stress. Thus, without intervention, poverty and food insecurity in rural India is likely to worsen.
Massive ambulance service reduces neonatal and infant mortality in India
An Indian businessman approached Stanford Medicine in 2005 with an outlandish proposition: Help us build an ambulance system across the sprawling South Asia nation, which is home to 10 percent of the world’s traffic deaths.
S.V. Mahadevan, MD, an associate professor of emergency medicine at Stanford Medicine, was skeptical the nonprofit GVK EMRI (Emergency Management and Research Institute) could truly pull it off.
They only had 14 ambulances in the world’s second most populous nation.
Today the system has expanded to a fleet of nearly 10,000 ambulances, manned by some 20,000 medical professionals who ply the roads in cities and rural villages to provide access to emergency care to 750 million people — three-quarters of India’s population — according to a story in Stanford Medicine magazine last year.
“It’s hard to fathom what this system has done in 10 years,” said Mahadevan, founder of Stanford Emergency Medicine International, which has provided medical expertise to GVK EMRI over the last decade, helping to train the EMTs who now belong to the largest ambulance service in the developing world.
“It could be regarded as one of the most important advances in global medicine in the world today," he said.
Yet up until now there has been no analytical research on the impact of the ambulance service. Though EMRI says its 911-like service has saved more than 1.4 million lives in its first decade, there has been no published research to back up that claim.
Now, research by Stanford Health Policy scholars published in the October edition of the health policy journal, Health Affairs, indicates EMRI’s system has had a significant impact on saving the lives of newborns and infants, one of the most challenging health dilemmas plaguing India today.
Focusing on the first two states served by GVK EMRI — with a combined population of 145 million — their results show that the organization’s services have reduced infant and neonatal mortality rates by at least 2 percent in high-mortality areas of the western state of Gujarat. There were similar effects statewide in the southeastern state of Andhra Pradesh.

“With our modern medical knowledge, childbirth should not be so risky and newborns should not be dying at such high rates,” said Babiarz.
India has 28 maternal neonatal or infant deaths per 1,000 live births, according to the World Bank, making it one of the highest in the world. The global average is 19.2 deaths per 1,000 births; the rate drops to 4 in North America.
“These issues are particularly compelling to me as a mother,” Babiarz said. “It's wonderful to find a model that has found some success in connecting mothers and their infants with high-quality and timely emergency care when it is most needed.”
The authors used electronic service records from GVK EMRI, matched to population-representative surveys from the International Institute for Population Sciences, and their own survey that they conducted in Gujarat in 2010 through the Collaboration for Health System Improvement and Impact Evaluation in India. The combined surveys include information on over 16,000 live births.
The public-private nonprofit provides its services free of charge and most of its beneficiaries are the poorest of the poor. Each state contributes to the ambulance system, as does the federal government. It also depends on private philanthropy among some of India’s wealthiest industrialists.
The School of Medicine in 2007 signed a formal agreement to develop an educational curriculum and train the initial group of 180 skilled paramedics and instructors. Over the years, the Stanford instructors have learned to tailor the curriculum to local needs.
About one-third of the toll-free calls to 108 — an auspicious number in India — are from women in labor. Deliveries have traditionally been done at home, particularly in rural villages, where women often die of complications. So the Stanford team has since designed a special obstetrics curriculum and helped create the country’s first protocols for obstetric care.
Grant Miller, an associate professor of medicine, core faculty member at Stanford Health Policy and senior author of the study, has worked on many health policy projects in India over the years. The results aren’t always hopeful.
“I’ve conducted a number of evaluations of large-scale health programs in India, and there are disappointingly few programs and policies that we’ve found to be effective,” said Miller, who is also director of the Stanford Center for International Development and a senior fellow at the Stanford Institute for Economic Policy Research and the Freeman Spogli Institute for International Studies. “So it’s exciting to find one that may have worked quite well.”
Miller and his fellow authors note, however, that further research on emergency medical services in other Indian states and by other providers is still needed.
“We need to do a lot more work — but these results suggest that something important has happened,” he said. “With the release of more population-representative data from more states, we’re eager to expand our analysis to the rest of the country.”
Stanford Medicine’s Center for Innovation in Global Health also supported the authors’ research in India.
Ruthann Richter, director of media relations for the medical school's Office of Communication & Public Affairs, contributed to this story.
Aditya Dasgupta
Aditya Dasgupta is a 2016-17 Shorenstein Postdoctoral Fellow in Contemporary Asia. He completed his PhD in the Department of Government at Harvard in May 2016. His book project, The Curse of Strong Roots: Pathways of Dominant Party Collapse and Resilience in India, investigates why dominant parties sometimes collapse but in other cases remain competitive after democratization, highlighting the role of an "organizational resource curse."
Corporate Affiliates Program welcomes 2016-17 fellows
- Muthukrishnan Anantharamakrishnan, Reliance LIfe Sciences
- Hareendra Bhaskaran, Reliance LIfe Sciences
- Takayuki Hayakawa, Japan Patent Office
- Hirotaka Ishii, Ministry of Economy, Trade & Industry, Japan
- Hui Liu, PetroChina
- Rui Minowa, Development Bank of Japan
- Hiroki Morishige, Shizuoka Prefectural Government
- Daisuke Nakaya, Japan Air Self Defense Force
- Hidenori Nishita, Ministry of Economy, Trade & Industry, Japan
- Kanjiro Onishi, Ministry of Finance, Japan
- Akihiko Sado, The Asahi Shimbun
- Yohei Saito, Future Architect, Inc.
- Aki Takahashi, Nissoken
- Zhuoyan Wang, PetroChina
- Kensaku Yamada, Mitsubishi Electric
- Shaofeng (Sean) Zhang, PetroChina
- Xuan (James) Zhang, Beijing Shanghe Shiji Investment Company