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Risk and harm are set to scale exponentially and may strangle the opportunities generational technologies create. We have a narrow window and opportunity to leverage decades of hard won lessons and invest in reinforcing human dignity and societal resilience globally.

That which occurs offline will occur online, and increasingly there is no choice but to engage with online tools even in a formerly offline space. As the distinction between “real” and “digital” worlds inevitably blurs, we must accept that the digital future—and any trustworthy future web—will reflect all of the complexity and impossibility that would be inherent in understanding and building a trustworthy world offline.

Scaling Trust on the Web, the comprehensive final report of the Task Force for a Trustworthy Future Web, maps systems-level dynamics and gaps that impact the trustworthiness and usefulness of online spaces. It highlights where existing approaches will not adequately meet future needs, particularly given emerging metaversal and generative AI technologies. Most importantly, it identifies immediate interventions that could catalyze safer, more trustworthy online spaces, now and in the future.

We are at a pivotal moment in the evolution of online spaces. A rare combination of regulatory sea change that will transform markets, landmarks in technological development, and newly consolidating expertise can open a window into a new and better future. Risk and harm are currently set to scale and accelerate at an exponential pace, and existing institutions, systems, and market drivers cannot keep pace. Industry will continue to drive rapid changes, but also prove unable or unwilling to solve the core problems at hand. In response, innovations in governance, research, financial, and inclusion models must scale with similar velocity.

While some harms and risks must be accepted as a key principle of protecting the fundamental freedoms that underpin that society, choices made when creating or maintaining online spaces generate risks, harms, and beneficial impacts. These choices are not value neutral, because their resulting products do not enter into neutral societies. Malignancy migrates, and harms are not equally distributed across societies. Marginalized communities suffer disproportionate levels of harm online and off. Online spaces that do not account for that reality consequently scale malignancy and marginalization.

Within industry, decades of “trust and safety” (T&S) practice has developed into a field that can illuminate the complexities of building and operating online spaces. Outside industry, civil society groups, independent researchers, and academics continue to lead the way in building collective understanding of how risks propagate via online platforms—and how products could be constructed to better promote social well-being and to mitigate harms.

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Registration Open for the 2023 Trust and Safety Research Conference

Tickets on sale for the Stanford Internet Observatory’s Trust and Safety Research to be held September 28-29, 2023. Lock in early bird prices by registering before August 1.
Registration Open for the 2023 Trust and Safety Research Conference
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Blogs

Addressing the distribution of illicit sexual content by minors online

A Stanford Internet Observatory investigation identified large networks of accounts, purportedly operated by minors, selling self-generated illicit sexual content. Platforms have updated safety measures based on the findings, but more work is needed.
Addressing the distribution of illicit sexual content by minors online
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Platform Accountability and Transparency Act Reintroduced in Senate

Published in Tech Policy Press
Platform Accountability and Transparency Act Reintroduced in Senate
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The report from the Task Force for a Trustworthy Web maps systems-level dynamics and gaps that impact the trustworthiness and usefulness of online spaces

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In July and August 2022, Twitter and Meta removed two overlapping sets of accounts for violating their platforms’ terms of service. Twitter said the accounts fell foul of its policies on “platform manipulation and spam,” while Meta said the assets on its platforms engaged in “coordinated inauthentic behavior.” After taking down the assets, both platforms provided portions of the activity to Graphika and the Stanford Internet Observatory for further analysis.

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In July and August 2022, Twitter and Meta removed two overlapping sets of accounts for violating their platforms’ terms of service. Twitter said the accounts fell foul of its policies on “platform manipulation and spam,” while Meta said the assets on its platforms engaged in “coordinated inauthentic behavior.” After taking down the assets, both platforms provided portions of the activity to Graphika and the Stanford Internet Observatory for further analysis.

Our joint investigation found an interconnected web of accounts on Twitter, Facebook, Instagram, and five other social media platforms that used deceptive tactics to promote pro-Western narratives in the Middle East and Central Asia. The platforms’ datasets appear to cover a series of covert campaigns over a period of almost five years rather than one homogeneous operation. 

These campaigns consistently advanced narratives promoting the interests of the United States and its allies while opposing countries including Russia, China, and Iran. The accounts heavily criticized Russia in particular for the deaths of innocent civilians and other atrocities its soldiers committed in pursuit of the Kremlin’s “imperial ambitions” following its invasion of Ukraine in February this year. A portion of the activity also promoted anti-extremism messaging.

We believe this activity represents the most extensive case of covert pro-Western influence operations on social media to be reviewed and analyzed by open-source researchers to date. With few exceptions, the study of modern influence operations has overwhelmingly focused on activity linked to authoritarian regimes in countries such as Russia, China, and Iran, with recent growth in research on the integral role played by private entities. This report illustrates the much wider range of actors engaged in active operations to influence online audiences.

At the same time, Twitter and Meta’s data reveals the limited range of tactics influence operation actors employ; the covert campaigns detailed in this report are notable for how similar they are to previous operations we have studied. The assets identified by Twitter and Meta created fake personas with GAN-generated faces, posed as independent media outlets, leveraged memes and short-form videos, attempted to start hashtag campaigns, and launched online petitions: all tactics observed in past operations by other actors. 

Importantly, the data also shows the limitations of using inauthentic tactics to generate engagement and build influence online. The vast majority of posts and tweets we reviewed received no more than a handful of likes or retweets, and only 19% of the covert assets we identified had more than 1,000 followers.

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Pro-Kremlin Twitter Network Takes Aim at Ukraine and COVID-19

Twitter suspended a network of accounts that coordinated to promote narratives around the coronavirus pandemic, and to amplify a pro-Russian news site ahead of the invasion of Ukraine.
Pro-Kremlin Twitter Network Takes Aim at Ukraine and COVID-19
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Mind Farce

An Investigation into an Inauthentic Facebook and Instagram Network Linked to an Israeli Public Relations Firm
Mind Farce
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Analysis of February 2021 Twitter Takedowns

In this post and in the attached reports we investigate a Twitter network attributed to actors in Armenia, Iran, and Russia.
Analysis of February 2021 Twitter Takedowns
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Stanford Internet Observatory collaborated with Graphika to analyze a large network of accounts removed from Facebook, Instagram, and Twitter in our latest report. This information operation likely originated in the United States and targeted a range of countries in the Middle East and Central Asia.

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U.S. Army Col. Tracy Roou is a senior military fellow at CISAC this year. She is researching security cooperation with challenging governments and preparing for her next assignment in the Office of the Secretary of Defense for Policy. She recently met with former Secretary of Defense Donald Rumsfeld in Washington, D.C., at the headquarters of the Rumsfeld Foundation. They discussed military cooperation as a tool of foreign and defense policy. Here, she shares her thoughts about that meeting and what it meant to her personally as a military officer, as well as to her research.

CISAC has given me the platform to learn from two former U.S. Secretaries of Defense, William J. Perry and Donald Rumsfeld. They happen to be the first and the last secretaries of defense to visit Uzbekistan, where I recently served as defense attaché. Their deep insight into the complicated world of policymaking and the military’s ability to provide capabilities and build relationships as a tool of foreign policy in the former Soviet Union, has added greatly to my understanding of strategic thinking in that part of the world.

The chance to meet with Rumsfeld to discuss military cooperation with challenging governments was an incredible opportunity for my research, but also a true honor and a highlight of my Army career. I was well aware of his reputation as a tough interview. The meeting started with his questions about me, my career and family, and my year at CISAC as a U.S. Army War College Fellow. After I described the depth of expertise at CISAC and Stanford about strategic thinking and military policy, he jokingly asked why I needed to meet with him.

 

It was clear that Secretary Rumsfeld still keeps an intense battle rhythm. But he was gracious, generous with his time and open to all of my questions. A large bust of Winston Churchill sits in the corner of his conference room, where we met for an hour.

Our session covered many areas, but mostly focused on the former Soviet Union and U.S. military cooperation in that region. In the context of foreign policy with challenging governments, Rumsfeld said: “Linking U.S. diplomacy and the military – even when powers will try to pull them apart – is very important.”

Rumsfeld has been back in the news, with a new documentary about his work and leadership in public service, especially overseeing the Iraq War. Though some are saying he was evasive and impenetrable in the documentary, “The Unknown Known,” I found him to be open and engaging when discussing U.S. foreign policy in the former Soviet States and Russia, which is the focus of my research.

Few remember that as a young U.S. congressman, Rumsfeld was a co-sponsor of the Freedom of Information Act, a landmark tool granting American citizens and reporters the ability to push for government transparency. With his memoir, “Known and Unknown,” his declassified papers give insight on many tough policy decisions with challenges to the to the government, many of which can be found on his website, The Rumsfeld’s Papers.

I learned that the Rumsfeld Foundation helps young leaders in government, business and academia in Central Asia and the Caucuses better understand the concepts of a market economy, a civilian-led military and a free and open government. The foundation helps microfinance organizations working with the world’s poorest people and it grants fellowships to graduate students interested in public service.

“I had spent a lot of time in Central Asian Republics and felt that they did not have a good connection among themselves, nor did they have much connection or awareness of the Unites States,” Rumsfeld says in a video on his foundation website. “So we’ve established a fellowship program to bring over 10 or 12 Central Asian fellows, mid-career people so that they’ll develop relationships and go away with a better understanding of what the United States of America is all about and the kind of opportunities that free systems offer.”

Following our meeting, I was given a tour of foundation offices, which are filled with photographs and presidential letters of various periods in his life in public service, starting as a U.S. Navy pilot. As I left, I noted the two cabinet chairs from his two terms as secretary of defense sitting at the entryway.

I came away from my meeting with Rumsfeld with the realization that our 13th and 21st secretary of defense is as nuanced and complex as many of the policy and security issues he tackled in his extraordinary career. At the end of our meeting, he agreed to a photograph together, next to the Churchill bust, as well as another meeting.

In his book, “Rumsfeld’s Rules,” he refers to a quote by Churchill: “The inherent vice of capitalism is the unequal sharing of blessings; the inherent virtue of socialism is the equal sharing of miseries.” 

 

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John Sloan was appointed Canada’s ambassador to the Russian Federation, Armenia and Uzbekistan in August 2010.

From September 2006 until August 2010 he was Director General for Economic Policy in Canada’s Department of Foreign Affairs and International Trade. In this capacity he was responsible for the coordination and delivery of Canadian objectives in the G8, G20 and APEC Summits, the OECD, for development policy and institutions and for the Department’s economic capacity building. He was Canada’s Senior Official (SOM) to the APEC process and Canada’s representative to the OECD Executive Committee in Special Session (ECSS). He was also Chair of the G8 Accountability Working Group which produced the G8 Accountability Report for the 2010 Muskoka Summit.

From July 2000 until September 2006 John Sloan worked at the Financial Services Authority in London, UK, the UK financial services regulator, where he was Special Advisor/Manager, Global Team. He was particularly involved in the work of the Financial Stability Forum and the Joint Forum and chaired the Joint Forum working group which produced the High-level Principles for Business Continuity for regulators and market participants, which were formally published in September 2006.

He has served as Canada’s Finance Counsellor in Tokyo and London. Other foreign postings include Geneva, Beijing and a first assignment in Tokyo, including two years at the FSI Japanese language school. Ottawa assignments include Senior Departmental Assistant to the Minister of International Trade and a secondment to the Department of Finance where he coordinated Canada’s Paris Club strategy.

John Sloan has a BA from Stanford University in Chinese Studies, and M.Sc. from the London School of Economics in International Relations and an MBA from Business School Lausanne. In 2000 he taught a course on contemporary Canada at Keio University, Tokyo.

John Sloan is the author of The Surprising Wines of Switzerland, published by Bergli Books, Basel. He also co-editedLa nouvelle Europe de l'Est, du plan au marché, published by Editions Bruylant, Brussels. An article he co-authored, The Structure of International Market Regulation, appeared in Financial Markets and Exchanges Law, published by Oxford University Press in March 2007.

CISAC Conference Room

His Excellency Mr. John Sloan Canadian Ambassador to the Russian Federation Speaker
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Koret Distinguished Lecture Series: Lecture I

This year marks the 60th anniversary of the Korean Armistice Agreement but the situation on the Korean peninsula remains tense and uncertain. Eight months after stepping down as the Republic of Korea’s Minister of Foreign Affairs and Trade, Kim Sung-Hwan will address the difficult challenges to achieving sustainable peace on the Korean Peninsula.

Minister Kim will examine North Korea’s policies toward South Korea and the United States in light of major developments on the Korean Peninsula since the end of the Korean War in 1953. He will also address international efforts to stop North Korea’s development of nuclear weapons. He will share his insights into the current situation in North Korea, including the differences in North Korea’s policies and behavior since Kim Jong Un succeeded his late father Kim Jong Il two years ago as the supreme leader. Minister Kim will conclude by offering his policy recommendations for dealing with the North Korea of today.

Minister Kim completed thirty-six years as a career diplomat in the Republic of Korea’s foreign service in March of this year. His final two positions in government were as Senior Secretary to the President for Foreign Affairs and National Security (2008 to 2010) and as Minister of Foreign Affairs and Trade (2010-2013). Earlier assignments in the ministry headquarters included vice minister (2010) and deputy minister for planning and Management (2005). From 2001 to 2002, he served as director-general of the North American Affairs Bureau, in charge of the Republic of Korea’s relations with the United States. Overseas, Minister Kim’s postings included service in the United States, Russia and India. He was Ambassador to the Republic of Austria and Permanent Representative to the International Organizations in Vienna (2006-2008) and Ambassador to the Republic of Uzbekistan (2002-2004). In July 2012, UN Secretary General Ban Ki-Moon appointed Minister Kim as a member of the High Level Panel on the Post-2015 Development Agenda. Minister Kim graduated from Seoul National University and studied at the School of Slavonic and East European Studies, University of London. Currently, Minister Kim is Chair of the Institute for Global Social Responsibility and Distinguished Visiting Professor at the Graduate School of International Studies at Seoul National University.

The Koret Distinguished Lecture Series was established in 2013 with the generous support of the Koret Foundation

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Sung-hwan Kim Former Minister of Foreign Affairs and Trade for the Republic of Korea Speaker
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Ahmad Homidi's unassuming manner belies the turmoil he lived through as a child. He and his family fled the Soviet invasion of Afghanistan, forcing his parents to start from scratch as refugees in the United States. He joined CISAC in 2011 as the administrative manager, after navigating the 2007 housing crash as the broker of a real estate firm.

His story is a study in fresh starts.

Homidi was a child in Afghanistan when the Soviet Union invaded his homeland. His parents were faced with a hard choice: His father could join the military and fight the invasion or the family could leave the country. Or his parents – already refugees from their native Uzbekistan – could once again look for a better life in another country.

"Fleeing the country meant you couldn't just walk into a bank and empty out your account," said Homidi. "It meant carrying whatever you could, physically, and leaving that night. Whatever mattress money my father had saved up, he took with him."

Homidi, at the time 4 years old, along with his parents, older brother and little sister, hid in military vehicles and tractors. Their father bribed officials to smuggle them across the border into Pakistan. Once there, they faced discrimination for their refugee status and his father had trouble finding work. After a year living in a Karachi apartment shared by several families, Homidi's father put out a lifeline to an old colleague in the United States.

"Fleeing the country meant you couldn't just walk into a bank and empty out your account. It meant carrying whatever you could, physically, and leaving that night."

His father remembered a professor with whom he had worked at a university in Beirut.

"With his funds depleted, he just wrote a letter addressed to 'Dr. Jerry Nielsen, Montana,’ and he put a stamp on it and he hoped and prayed that it actually reached him at Montana State University," Homidi said. "Lo and behold, it did.”

Dr. Nielsen sponsored the Homidi family for entry into the United States in 1982. They lived in Montana for several months before moving to the Bay Area, where a large Afghan expat community helped the Homidis get settled in Fremont. Homidi's father soon realized his foreign master's degree in agriculture and his former life as a professor and executive didn’t go far in America.

"At that point, he had the option to say, 'Things aren't going to work out here. We'll just have a meager existence,' or he could say, 'I have to rebuild myself,'" Homidi said of his father. "He chose to rebuild himself."

Homidi's father worked three jobs while putting himself through school, and successfully pulled his family into the American middle class. Homidi credits his own strong work ethic to his father's unwavering determination to earn his way in America.

Homidi's father had the option to say, "'Things aren't going to work out here. We'll just have a meager existence.' He chose to rebuild himself."

Homidi had ambition and wanted a fulfilling job in a competitive environment. This led him to his first career in real estate.

"The allure of working on commission was something I thought made sense: the harder you work and the smarter you work, the more money you can make,” he said. “So in 1999 I got into real estate while supporting myself through college."

After graduating from San Jose State University with a business degree, Homidi joined another real estate firm as office manager. Over the next five years, he helped grow the company from one Bay Area office with 45 agents to six offices across California with more than 200 agents. He rose within the company and, when the firm was sold, took over one office as head broker.

Homidi was leading that firm when the housing market collapsed in 2007. In 2010, when he found that most of his new business was from the very banks foreclosing on homes, he knew it was time to get out. He decided to scale back the firm when he saw his employees struggling to sell houses, and did his best to help them find other jobs.

"I saw myself as helping families achieve their dreams of homeownership and prosperity. That was one of the main rewards of the business," he said of the pre-crash years. "Never did I imagine I would one day be kicking people out of their homes. I knew right then and there that this was no longer what I wanted to do."

With his interest in international affairs, sparked by his family background, he jumped at the opportunity to join CISAC in 2011 as a fixed-term staffer.

"I'm struck by what we do, and the scale that we do it at," he said. "I am very fortunate to work in such an amazing environment, to be around the people that we're working with and collaborating with in different ways, it's pretty amazing."

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About the topic: This talk will provide a current affairs assessment of the situation in Afghanistan. It will present the trajectory of the counterinsurgency campaign highlighting the security and governance challenges--including the building up of the Afghan National Security Forces, the economic sustainability of the state and private sector, as well as issues pertaining to minority and women's rights. The talk will also offer a range of likely endgames in light of the 2014 withdrawal.

About the Speaker: Fotini Christia joined the MIT faculty in the fall of 2008. She received her PhD in Public Policy at Harvard University, and has been a recipient of research fellowships from the Harvard Academy for International and Area Studies, the Weatherhead Center for International Affairs, the Olin Institute for Strategic Studies and the Belfer Center for Science and International Affairs among others. Her research interests deal with issues of ethnicity, conflict and cooperation in the Muslim world. Fotini has written opinion pieces on her experiences from Afghanistan, Iran, the West Bank and Gaza and Uzbekistan for Foreign Affairs, the New York Times, the Washington Post and the Boston Globe. She graduated magna cum laude with a joint BA in Economics-Operations Research from Columbia College and a Masters in International Affairs from the School of International and Public Affairs at Columbia University.

CISAC Conference Room

Fotini Christia Assistant Professor of Political Science, MIT Speaker
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The Freeman Spogli Institute for International Studies is proud to co-present films with the 14th UNAFF (United Nations Association Film Festival): Education is a Human Right.

The panel "Studying or Working: A Young Person's Dilemma" begins at 5:15 following the screening of the following two films:

4:30 PM film screening, "GRACE" (Philippines) 23 mins

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Thirteen-­‐year-­‐old Mary-­‐Grace Rapatan has lived on a garbage dump in the Philippines her entire life, picking through mountains of trash to help feed her family. She is trapped in a cycle of poverty, but Mary-­‐Grace is determined to give herself a better future by getting an education. She scavenges on weekends to pay for school, but a family tragedy soon takes hold. While in Grade 5, Mary-­‐Grace’s father, the family’s provider, has a stroke. The girl is left a choice: quit school or starve. She begins scavenging eight hours a day on the Umapad garbage dump so her family can afford rice. Footage from a head-­‐ camera worn by Mary-­‐Grace gives us a close and disturbing look at the conditions of the Umapad garbage dump. After months of scavenging in the heat only to make about a dollar a day, Mary-­‐Grace begins wondering if she’ll ever have a second chance to build a future for her family. This film shows us the enormous burden one girl must carry, and the power education has to give children hope for the future. 

Director: Meagan Kelly
Producers: Rouven Steinfeld, Florian Hoffman

5:00 PM film screening: "White Gold: The True Cost of Cotton" (UK/Uzbekistan) 8 mins

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White Gold tells the story of the true cost of cotton. Largely filmed undercover, this film exposes how each year schools are closed and tens of thousands of children are forced by the Uzbek government to work in the fields for months at a time. Uzbekistan in Central Asia is the world’s third largest exporter of cotton. Europe is one of its biggest buyers. The state controlled cotton industry makes billions of dollars for the governing elite but little of this benefits the rest of the population. A third are forced to work in modern day slavery to produce this white gold. Many are children. Tens of thousands of children, some as young as seven, are taken out of school and forced to work in the cotton fields for little or no money during the harvest. The period can last up to three months, during which older children live in dormitories or classrooms under harsh conditions. The combined effect of exhausting work, a poor diet, lack of clean water and exposure to toxic pesticides has a dramatic impact on health. These children are also missing out on vital education to pick cotton for the world’s fashion industry.

Director/Producer: Environmental Justice Foundation 

Bechtel Conference Center

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