The coauthors for this study examined patient preferences for telemedicine services among individuals with diabetes and hypertension in South Korea during the COVID-19 pandemic. While overall preference for telemedicine was not strong, subgroup differences were identified, highlighting the influence of demographic characteristics. The findings emphasize the need for policy adjustments to promote telemedicine adoption, including the development of guidelines, reimbursement systems, and educational initiatives. Understanding patient preferences can inform health care policies and decision-making in South Korea, ultimately leading to improved access and quality of care during and beyond the pandemic.